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Case Study

Entropik helped improve a client’s chatbot and increased the average session duration

Discover how Entropik helped an international professional services company increase their chatbot engagement.

Aishwarya N K
June 28, 2023
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Our client wanted to measure the engagement levels for their chatbot and compare it to their competitors’ chatbot.  They also wanted to generate competitive benchmarking stats for the website and chatbot.

Through our AI technologies, we were able to compare their chatbot with their competitors, highlight any inefficiencies in their chatbot’s conversational flow and provide solutions for them.

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Author Bio

Aishwarya N K
Aishwarya tries to be a meticulous writer who dots her i’s and crosses her t’s. She brings the same diligence while curating the best restaurants in Bangalore. When she is not dreaming about her next scuba dive, she can be found evangelizing the Lord of the Rings to everyone in earshot.

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