Entropik Tech Announces Partnership with Webex by Cisco to Elevate Hybrid Work Model

Entropik Tech announced a partnership with Webex by Cisco to integrate their AI-powered Emotion Analysis solutions to help improve hybrid work models.



June 12, 2024


The partnership will provide remote and hybrid teams with enhanced video conferencing analytics and collaboration tools

Bengaluru, Karnataka – August 1, 2022: Entropik Tech, the world's leading Emotion AI solution provider, announced its partnership with the Webex Developer Partner Program to strengthen hybrid work and humanize Webex experiences. The partnership between Entropik Tech's Decode and Webex will enable users to collate, collaborate and comprehend live and recorded meetings for a seamless hybrid work experience.

Entropik Tech's conversation intelligence platform, Decode, is powered by Emotion AI technologies including Facial Coding, Voice AI and Sentiment Analysis. With Decode, users can better understand the speaker’s emotions over a live meeting or call through real-time analysis of facial expressions, voice modulation and text sentiments. Users can also upload their recorded meetings to the platform to identify key moments in the meeting and tag team members in transcripts and highlights.


"With the integration of Decode and Webex, we aim to create a single source of truth for all organizations. To avoid meetings from getting lost in the chaos of work, Decode will create a single repository of all meetings, analyze the speaker's emotions, provide live transcriptions, allow users to highlight essential points, and tag teammates to act on things that matter", said Ranjan Kumar, CEO, and Founder of Entropik Tech.


"The Webex Platform enables customers to directly access and integrate third-party solutions into their workflows,” said Jason Copeland, Vice President of Product, Webex Platform. “For example, Entropik enables built-in access to conversation analytics and real-time transcriptions to enhance the hybrid work experience.


With open APIs, SDKs, and workflow connectors, including IFTTT, Zapier, and Microsoft Power Automate, Webex allows users to create powerful custom integrations to redefine workflows and save time. The Webex ecosystem opens new opportunities for developers to create products that transform the hybrid work experience.

About Entropik Tech

Entropik Tech is a leading provider of Emotion AI solutions, recognized by Gartner thrice for its technologies like Facial Coding, Eye Tracking, Voice AI, and Sentiment Analysis. These Emotion AI technologies power two of Entropik Tech's SaaS platforms to humanize media, digital, and shopper experiences for over 150 enterprise clients in CPG, FMCG, Retail, Telecom, BFSI, Media, and Entertainment industries. Headquartered in India, the company has a business presence across the EU, North America, the Middle East, and SE Asia. With 17+ patent claims for its Emotion AI technologies, Entropik Tech is GDPR, ISO, and SOC2 Type2 certified for data security and privacy.

About Cisco

Cisco (NASDAQ: CSCO) is the worldwide leader in technology that powers the Internet. Cisco inspires new possibilities by reimagining your applications, securing your enterprise, transforming your infrastructure, and empowering your teams for a global and inclusive future. Discover more on The Network and follow us on Twitter at @Cisco.

About Webex by Cisco

Webex is a leading provider of cloud-based collaboration solutions, including video meetings, calling, messaging, events, and customer experience solutions like contact centers and purpose-built collaboration devices. At Webex, they always start with people and their experiences first. This focus on delivering inclusive collaboration experiences fuels their innovation, leveraging AI and Machine Learning to remove the barriers of geography, language, personality, and familiarity with technology. Their solutions are underpinned by security and privacy by design. Cisco Webex works with the world's leading business and productivity apps – delivered through a single application and interface. Learn more at https://www.webex.com.

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