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Map Every Emotion Along Your Customer’s Journey

Understand the complete customer experience with AI-powered journey mapping that captures emotions, behaviours, and friction points at every touchpoint.

Map Every Emotion Along Your Customer’s Journey

Understand the complete customer experience with AI-powered journey mapping that captures emotions, behaviours, and friction points at every touchpoint.

Map Every Emotion Along Your Customer’s Journey

Understand the complete customer experience with AI-powered journey mapping that captures emotions, behaviours, and friction points at every touchpoint.

Experience Journey Mapping

See Live Mobile App Testing
in Action

Visualize how customers truly experience your brand across all touchpoints with emotion tracking, attention analysis, and behavioral pattern recognition that reveals hidden journey insights.

What You Can Do with Consumer Journey Mapping

Increase customer satisfaction by 45% and conversion rates by 30% by optimizing critical journey moments.

End-to-End Experience Visualization

See the complete customer journey from awareness to advocacy

Emotion Tracking Across Touchpoints

Understand how customers feel at each interaction point

Pain Point Identification

Discover exactly where customers experience friction or confusion

Opportunity Spotting

Find moments of delight and optimization opportunities

Cross-Channel Journey Analysis

Track customer movement between digital and physical touchpoints

Personalization Insights

Understand how different customer segments experience your brand

How It Works

Journey Definition

Map out customer touchpoints and interaction scenarios

Journey Definition

Map out customer touchpoints and interaction scenarios

Journey Definition

Map out customer touchpoints and interaction scenarios

Multi-Channel Data Collection

Capture customer responses across all journey stages

Multi-Channel Data Collection

Capture customer responses across all journey stages

Multi-Channel Data Collection

Capture customer responses across all journey stages

Emotion & Behavior Analysis

AI processes facial expressions, voice, and behavioral data

Emotion & Behavior Analysis

AI processes facial expressions, voice, and behavioral data

Emotion & Behavior Analysis

AI processes facial expressions, voice, and behavioral data

Journey Visualization

Interactive maps showing emotion flows and experience patterns

Journey Visualization

Interactive maps showing emotion flows and experience patterns

Journey Visualization

Interactive maps showing emotion flows and experience patterns

Optimization Roadmap

Prioritized recommendations for journey improvements

Optimization Roadmap

Prioritized recommendations for journey improvements

Optimization Roadmap

Prioritized recommendations for journey improvements

Related Use Cases

Shopper Insights

Live Website Testing

Brand Perception Surveys

Task-Based Research

Turn Journey Insights into Better Experiences

Map every step of your customer journey to uncover friction, boost satisfaction, and drive meaningful impact, starting today.

No credit card needed. Start exploring in minutes.

Turn Journey Insights into Better Experiences

Map every step of your customer journey to uncover friction, boost satisfaction, and drive meaningful impact, starting today.

No credit card needed. Start exploring in minutes.

Turn Journey Insights into Better Experiences

Map every step of your customer journey to uncover friction, boost satisfaction, and drive meaningful impact, starting today.

No credit card needed. Start exploring in minutes.