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Consumer Insights

Consumer Insights

Move Beyond Opinions. Uncover What Consumers Truly Feel.

Move Beyond Opinions. Uncover What Consumers Truly Feel.

Move Beyond Opinions. Uncover What Consumers Truly Feel.

Move from opinions to evidence. Understand what consumers say, feel, and intend.
Combine surveys, video, social and support into one evidence layer that predicts intent and guides decisions.

Trusted by Leading Consumer Brands

Trusted by Leading Consumer Brands

What’s Broken
What’s Broken
VS
VS

How Entropik Fixes It

How Entropik Fixes It

How Entropik Fixes It

Consumer Insights combines what people say with what they feel and where they look to produce decision ready evidence.

Self-reported bias

Emotion & voice sentiment detection

No emotional visibility

Facial expression + attention tracking

Slow, manual insights

AI-generated summaries in real time

Disconnected tools

Unified platform across quant & qual

Lab-based testing

Real-world, in-context environments

Self-reported bias

Emotion & voice sentiment detection

No emotional visibility

Facial expression + attention tracking

Slow, manual insights

AI-generated summaries in real time

Disconnected tools

Unified platform across quant & qual

Lab-based testing

Real-world, in-context environments

Self-reported bias

Emotion & voice sentiment detection

No emotional visibility

Facial expression + attention tracking

Slow, manual insights

AI-generated summaries in real time

Disconnected tools

Unified platform across quant & qual

Lab-based testing

Real-world, in-context environments

What this module does for teams

Ingest structured and unstructured research, surface emotion and attention signals, and produce predictive outputs like resonance scores driver maps and intent forecasts that feed decisions.

+150

Improvement in campaign effectiveness

85%

Higher prediction accuracy vs traditional methods

60%

Reduction in time to insight

40%

Better ROI prediction accuracy

95%

Faster creative production cycles

25%

Cost reduction vs conventional research vendors

What this module does for teams

Ingest structured and unstructured research, surface emotion and attention signals, and produce predictive outputs like resonance scores driver maps and intent forecasts that feed decisions.

+150

Improvement in campaign effectiveness

85%

Higher prediction accuracy vs traditional methods

60%

Reduction in time to insight

40%

Better ROI prediction accuracy

95%

Faster creative production cycles

25%

Cost reduction vs conventional research vendors

What this module does for teams

Ingest structured and unstructured research, surface emotion and attention signals, and produce predictive outputs like resonance scores driver maps and intent forecasts that feed decisions.

+150

Improvement in campaign effectiveness

85%

Higher prediction accuracy vs traditional methods

60%

Reduction in time to insight

40%

Better ROI prediction accuracy

95%

Faster creative production cycles

25%

Cost reduction vs conventional research vendors

Key Capabilities

Key Capabilities

Key Capabilities

Interpret emotion, behaviour, and feedback in real time so you can make bold, insight-driven decisions with an guesswork.

Interpret emotion, behaviour, and feedback in real time so you can make bold, insight-driven decisions with an guesswork.

1. Ad and Media Testing

Compare creatives and predict recall and resonance before launch.

Predict creative ROI before launch

Compare variants at scale

Test in real feed environments

Get results in hours, not weeks

Ad and Media Testing Illustration

1. Ad and Media Testing

Compare creatives and predict recall and resonance before launch.

Predict creative ROI before launch

Compare variants at scale

Test in real feed environments

Get results in hours, not weeks

Ad and Media Testing Illustration

1. Ad and Media Testing

Compare creatives and predict recall and resonance before launch.

Predict creative ROI before launch

Compare variants at scale

Test in real feed environments

Get results in hours, not weeks

Ad and Media Testing Illustration

2. Concept Testing

Test product concepts, service ideas, and innovations with AI-powered analysis that predicts market success and guides development decisions.

Go beyond stated responses

Segment by behavior

Close the say do gap

Support decisions with evidence

Concept Testing Illustration

2. Concept Testing

Test product concepts, service ideas, and innovations with AI-powered analysis that predicts market success and guides development decisions.

Go beyond stated responses

Segment by behavior

Close the say do gap

Support decisions with evidence

Concept Testing Illustration

2. Concept Testing

Test product concepts, service ideas, and innovations with AI-powered analysis that predicts market success and guides development decisions.

Go beyond stated responses

Segment by behavior

Close the say do gap

Support decisions with evidence

Concept Testing Illustration

3. Shopper Insights

Simulated shelf testing, attention heatmaps, and purchase prediction.

Test packaging virtually

See what draws attention

Predict shelf outcomes

Optimize the path to purchase

3. Shopper Insights

Simulated shelf testing, attention heatmaps, and purchase prediction.

Test packaging virtually

See what draws attention

Predict shelf outcomes

Optimize the path to purchase

3. Shopper Insights

Simulated shelf testing, attention heatmaps, and purchase prediction.

Test packaging virtually

See what draws attention

Predict shelf outcomes

Optimize the path to purchase

4. Qualitative Research

AI-transcribed videos and interviews decoded for sentiment and themes.

Convert interviews into insights

Understand how people really feel

Find hidden patterns

Create evidence for stakeholders

4. Qualitative Research

AI-transcribed videos and interviews decoded for sentiment and themes.

Convert interviews into insights

Understand how people really feel

Find hidden patterns

Create evidence for stakeholders

4. Qualitative Research

AI-transcribed videos and interviews decoded for sentiment and themes.

Convert interviews into insights

Understand how people really feel

Find hidden patterns

Create evidence for stakeholders

The Intelligence Behind Every Insight

From product to CX to marketing - Empower every team to capture, interpret, and act on customer signals with Emotion, Behaviour, and Gen AI.

The Intelligence Behind Every Insight

From product to CX to marketing - Empower every team to capture, interpret, and act on customer signals with Emotion, Behaviour, and Gen AI.

The Intelligence Behind Every Insight

From product to CX to marketing - Empower every team to capture, interpret, and act on customer signals with Emotion, Behaviour, and Gen AI.

Consumer Research Workflows

Consumer Research Workflows

Consumer Research Workflows

Choose the workflow that fits your goal and uncover insights grounded in real human responses.

Choose the workflow that fits your goal and uncover insights grounded in real human responses.

Surveys and Quant Research

Run targeted surveys with rating scales, sentiments, and custom questions to measure preferences, satisfaction, and attitudes with data rigor.

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Surveys and Quant Research

Run targeted surveys with rating scales, sentiments, and custom questions to measure preferences, satisfaction, and attitudes with data rigor.

In depth Interviews

Conduct moderated and unmoderated interviews, auto transcribed and analyzed for themes, emotions, and truth beneath words.

Creative and Content Testing

Measure attention, emotion, and engagement signals to identify winning creative assets across platforms like YouTube, TikTok, and Instagram.

Pack and Shelf Testing

Evaluate visibility, attention flow, and emotional response to packaging and shelf layouts to optimize conversion and on shelf performance.

Surveys and Quant Research

Run targeted surveys with rating scales, sentiments, and custom questions to measure preferences, satisfaction, and attitudes with data rigor.

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The Insights Engine Behind 150+ Forward-Thinking Brands

Entropik helps the world’s top companies understand what customers truly feel, do, and expect at scale.

Entropik has versatile UI/UX analysis tools that helps design teams in making data-driven decisions more scientifically.

Sylvia Chang

Consultant

Entropik’s Eye-tracking technology & AOIs metrics provided precise insights into our users’ behavior.

Michelle Fernandez

Head of Digital Experience

The team is very easy to talk with and I am satisfied with the support they provide!

Danalee Loprandado

Money Transfer and Transactions Experience Head

Facial Coding helped us uncover emotional responses to packaging, enhancing traditional R&D insights.

Ozgul Sokmen

Consumer Science

Entropik is perfect and we changed the pack design based on the platform recommendations

Ilma Aqueel

Brand Manager

The Insights Engine Behind 150+ Forward-Thinking Brands

Entropik helps the world’s top companies understand what customers truly feel, do, and expect at scale.

Entropik has versatile UI/UX analysis tools that helps design teams in making data-driven decisions more scientifically.

Sylvia Chang

Consultant

The team is very easy to talk with and I am satisfied with the support they provide!

Danalee Loprandado

Money Transfer and Transactions Experience Head

Entropik is perfect and we changed the pack design based on the platform recommendations

Ilma Aqueel

Brand Manager

Entropik’s Eye-tracking technology & AOIs metrics provided precise insights into our users’ behavior.

Michelle Fernandez

Head of Digital Experience

Facial Coding helped us uncover emotional responses to packaging, enhancing traditional R&D insights.

Ozgul Sokmen

Consumer Science

The Insights Engine Behind 150+ Forward-Thinking Brands

Entropik helps the world’s top companies understand what customers truly feel, do, and expect at scale.

Entropik has versatile UI/UX analysis tools that helps design teams in making data-driven decisions more scientifically.

Sylvia Chang

Consultant

Entropik is perfect and we changed the pack design based on the platform recommendations

Ilma Aqueel

Brand Manager

Facial Coding helped us uncover emotional responses to packaging, enhancing traditional R&D insights.

Ozgul Sokmen

Consumer Science

The team is very easy to talk with and I am satisfied with the support they provide!

Danalee Loprandado

Money Transfer and Transactions Experience Head

Entropik’s Eye-tracking technology & AOIs metrics provided precise insights into our users’ behavior.

Michelle Fernandez

Head of Digital Experience

Success Stories

Stay updated with the latest design trends and creative strategies tips. From web design to marketing, explore expert insights to help you grow.

From Emotion to Action, With Insights That Speak Your Language.

Start turning customer signals into smarter decisions.

From Emotion to Action, With Insights That Speak Your Language.

Start turning customer signals into smarter decisions.

From Emotion to Action, With Insights That Speak Your Language.

Start turning customer signals into smarter decisions.