Financial Services

Financial Services

Design Financial Experiences That Build Confidence, Not Confusion

Design Financial Experiences That Build Confidence, Not Confusion

Design Financial Experiences That Build Confidence, Not Confusion

Entropik helps Banks, FinTechs', and Financial Institutions optimise digital journeys, build trust, and simplify product communication by decoding real user emotion, attention, and behaviour.

Composite image of multiple financial app screens showing payment flows, $4,987.09 and $10,000 balances, charts, user profiles Maria and Mark. Includes "Smart Financial Solutions in Modern Times" text on purple gradient background.
Composite image of multiple financial app screens showing payment flows, $4,987.09 and $10,000 balances, charts, user profiles Maria and Mark. Includes "Smart Financial Solutions in Modern Times" text on purple gradient background.
Composite image of multiple financial app screens showing payment flows, $4,987.09 and $10,000 balances, charts, user profiles Maria and Mark. Includes "Smart Financial Solutions in Modern Times" text on purple gradient background.

Trusted by 150+ industry leaders

Smarter Testing for Every Step of the Financial Customer Journey

Smarter Testing for Every Step of the Financial Customer Journey

Smarter Testing for Every Step of the Financial Customer Journey

From onboarding and education to trust and adoption, Entropik helps you decode how users experience your products.

From onboarding and education to trust and adoption, Entropik helps you decode how users experience your products.

Trust Is Hard to Measure Digitally

Traditional analytics miss the subtle signals of hesitation or uncertainty.

Digital Banking Optimization

Use attention heatmaps and gaze data to streamline navigation, highlight key actions, and remove hidden frictions across apps and portals.

Smartphone displaying semi-transparent VISA Teofin Platinum credit card with number, balance USD, limit on purple gradient geometric background.

Trust Is Hard to Measure Digitally

Traditional analytics miss the subtle signals of hesitation or uncertainty.

Digital Banking Optimization

Use attention heatmaps and gaze data to streamline navigation, highlight key actions, and remove hidden frictions across apps and portals.

Smartphone displaying semi-transparent VISA Teofin Platinum credit card with number, balance USD, limit on purple gradient geometric background.

Trust Is Hard to Measure Digitally

Traditional analytics miss the subtle signals of hesitation or uncertainty.

Digital Banking Optimization

Use attention heatmaps and gaze data to streamline navigation, highlight key actions, and remove hidden frictions across apps and portals.

Smartphone displaying semi-transparent VISA Teofin Platinum credit card with number, balance USD, limit on purple gradient geometric background.

Financial Products Are Often Misunderstood

Jargon-heavy pages lead to confusion and drop-offs.

Product Education Testing

Test financial product pages and content with real users to ensure clarity, comprehension, and confidence, especially for first-time customers.

Smartphone displaying financial app interface greeting Hello Stephania with $1,683 balance, Quick Pay options, user avatars Albert, Lily, charts showing 27%, 67%, 80% metrics against purple gradient background. ​

Financial Products Are Often Misunderstood

Jargon-heavy pages lead to confusion and drop-offs.

Product Education Testing

Test financial product pages and content with real users to ensure clarity, comprehension, and confidence, especially for first-time customers.

Smartphone displaying financial app interface greeting Hello Stephania with $1,683 balance, Quick Pay options, user avatars Albert, Lily, charts showing 27%, 67%, 80% metrics against purple gradient background. ​

Financial Products Are Often Misunderstood

Jargon-heavy pages lead to confusion and drop-offs.

Product Education Testing

Test financial product pages and content with real users to ensure clarity, comprehension, and confidence, especially for first-time customers.

Smartphone displaying financial app interface greeting Hello Stephania with $1,683 balance, Quick Pay options, user avatars Albert, Lily, charts showing 27%, 67%, 80% metrics against purple gradient background. ​

Onboarding Is Full of Friction

Long forms, unclear flows, and emotionless design push users away.

Trust and Security Perception

Measure perceived safety and emotional response to login screens, security flows, and data permissions using Emotion AI.

Man in suit typing on laptop with holographic "Data Protection" text and glowing shield/lock icons overlay. Purple gradient background with geometric grid pattern. ​

Onboarding Is Full of Friction

Long forms, unclear flows, and emotionless design push users away.

Trust and Security Perception

Measure perceived safety and emotional response to login screens, security flows, and data permissions using Emotion AI.

Man in suit typing on laptop with holographic "Data Protection" text and glowing shield/lock icons overlay. Purple gradient background with geometric grid pattern. ​

Onboarding Is Full of Friction

Long forms, unclear flows, and emotionless design push users away.

Trust and Security Perception

Measure perceived safety and emotional response to login screens, security flows, and data permissions using Emotion AI.

Man in suit typing on laptop with holographic "Data Protection" text and glowing shield/lock icons overlay. Purple gradient background with geometric grid pattern. ​

Financial Literacy Content Lacks Engagement

Educational efforts fall flat if users can’t emotionally connect with the message.

Financial Literacy Communication

Pre-test videos, tools, and tutorials to ensure they're emotionally engaging and easy to follow across different audiences.

Global currency network graphic with central globe connected to USD, EUR, GBP, CAD, AUD, CHF, CNY, JPY currency symbols on purple gradient geometric background.

Financial Literacy Content Lacks Engagement

Educational efforts fall flat if users can’t emotionally connect with the message.

Financial Literacy Communication

Pre-test videos, tools, and tutorials to ensure they're emotionally engaging and easy to follow across different audiences.

Global currency network graphic with central globe connected to USD, EUR, GBP, CAD, AUD, CHF, CNY, JPY currency symbols on purple gradient geometric background.

Financial Literacy Content Lacks Engagement

Educational efforts fall flat if users can’t emotionally connect with the message.

Financial Literacy Communication

Pre-test videos, tools, and tutorials to ensure they're emotionally engaging and easy to follow across different audiences.

Global currency network graphic with central globe connected to USD, EUR, GBP, CAD, AUD, CHF, CNY, JPY currency symbols on purple gradient geometric background.

Where Financial UX Meets Emotional Intelligence

Where Financial UX Meets Emotional Intelligence

Where Financial UX Meets Emotional Intelligence

 Entropik helps financial brands build journeys that feel secure, simple, and trusted by uncovering what users see and feel.

 Entropik helps financial brands build journeys that feel secure, simple, and trusted by uncovering what users see and feel.

Emotion AI

Detect trust, anxiety, or confusion during key interactions.

Emotion AI

Detect trust, anxiety, or confusion during key interactions.

Emotion AI

Detect trust, anxiety, or confusion during key interactions.

Webcam-Based Eye Tracking

Understand where users look and what they miss in real-time.

Webcam-Based Eye Tracking

Understand where users look and what they miss in real-time.

Webcam-Based Eye Tracking

Understand where users look and what they miss in real-time.

Predictive Insights

Identify drop-off risks and optimise flows before launch.

Predictive Insights

Identify drop-off risks and optimise flows before launch.

Predictive Insights

Identify drop-off risks and optimise flows before launch.

Cross-Device Testing

Ensure consistency across mobile, web, and in-app journeys.

Cross-Device Testing

Ensure consistency across mobile, web, and in-app journeys.

Cross-Device Testing

Ensure consistency across mobile, web, and in-app journeys.

Privacy-First Compliance

Designed for regulated industries. No biometric data stored.

Privacy-First Compliance

Designed for regulated industries. No biometric data stored.

Privacy-First Compliance

Designed for regulated industries. No biometric data stored.

Emotion-Driven Design for Higher Adoption and Trust

Banks, FinTech's, and insurers use Entropik to improve digital adoption, drive trust, and simplify financial journeys, backed by measurable impact.

45%

Increase in digital adoption through more intuitive, emotionally aware banking flows

50%

Better financial product understanding by simplifying complex offerings using Emotion AI and attention analytics

35%

Improvement in trust scores by testing and refining perceived security and communication design

Emotion-Driven Design for Higher Adoption and Trust

Banks, FinTech's, and insurers use Entropik to improve digital adoption, drive trust, and simplify financial journeys, backed by measurable impact.

45%

Increase in digital adoption through more intuitive, emotionally aware banking flows

50%

Better financial product understanding by simplifying complex offerings using Emotion AI and attention analytics

35%

Improvement in trust scores by testing and refining perceived security and communication design

Emotion-Driven Design for Higher Adoption and Trust

Banks, FinTech's, and insurers use Entropik to improve digital adoption, drive trust, and simplify financial journeys, backed by measurable impact.

45%

Increase in digital adoption through more intuitive, emotionally aware banking flows

50%

Better financial product understanding by simplifying complex offerings using Emotion AI and attention analytics

35%

Improvement in trust scores by testing and refining perceived security and communication design

The Insights Engine Behind 150+ Forward-Thinking Brands

Entropik helps the world’s top companies understand what customers truly feel, do, and expect at scale.

Entropik has versatile UI/UX analysis tools that helps design teams in making data-driven decisions more scientifically.

Sylvia Chang

Consultant

Entropik’s Eye-tracking technology & AOIs metrics provided precise insights into our users’ behavior.

Michelle Fernandez

Head of Digital Experience

The team is very easy to talk with and I am satisfied with the support they provide!

Danalee Loprandado

Money Transfer and Transactions Experience Head

Facial Coding helped us uncover emotional responses to packaging, enhancing traditional R&D insights.

Ozgul Sokmen

Consumer Science

Entropik is perfect and we changed the pack design based on the platform recommendations

Ilma Aqueel

Brand Manager

The Insights Engine Behind 150+ Forward-Thinking Brands

Entropik helps the world’s top companies understand what customers truly feel, do, and expect at scale.

Entropik has versatile UI/UX analysis tools that helps design teams in making data-driven decisions more scientifically.

Sylvia Chang

Consultant

The team is very easy to talk with and I am satisfied with the support they provide!

Danalee Loprandado

Money Transfer and Transactions Experience Head

Entropik is perfect and we changed the pack design based on the platform recommendations

Ilma Aqueel

Brand Manager

Entropik’s Eye-tracking technology & AOIs metrics provided precise insights into our users’ behavior.

Michelle Fernandez

Head of Digital Experience

Facial Coding helped us uncover emotional responses to packaging, enhancing traditional R&D insights.

Ozgul Sokmen

Consumer Science

The Insights Engine Behind 150+ Forward-Thinking Brands

Entropik helps the world’s top companies understand what customers truly feel, do, and expect at scale.

Entropik has versatile UI/UX analysis tools that helps design teams in making data-driven decisions more scientifically.

Sylvia Chang

Consultant

Entropik is perfect and we changed the pack design based on the platform recommendations

Ilma Aqueel

Brand Manager

Facial Coding helped us uncover emotional responses to packaging, enhancing traditional R&D insights.

Ozgul Sokmen

Consumer Science

The team is very easy to talk with and I am satisfied with the support they provide!

Danalee Loprandado

Money Transfer and Transactions Experience Head

Entropik’s Eye-tracking technology & AOIs metrics provided precise insights into our users’ behavior.

Michelle Fernandez

Head of Digital Experience

Resources for an Emotion-Aware Financial Future

Resources for an Emotion-Aware Financial Future

Resources for an Emotion-Aware Financial Future

From Emotion to Action, With Insights That Speak Your Language.

Start turning customer signals into smarter decisions.

From Emotion to Action, With Insights That Speak Your Language.

Start turning customer signals into smarter decisions.

From Emotion to Action, With Insights That Speak Your Language.

Start turning customer signals into smarter decisions.