A new feature survey is used to gather feedback right after launching a feature, helping teams assess whether it's discoverable, easy to use, and aligned with users' actual needs. Running this survey early and often supports continuous product improvement by validating features before usage patterns lock in.
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Entropik Team
Why should you test new features?
Make users happy: Ensure users are satisfied and their expectations are met.
Catch and fix problems: Identify and resolve usability issues and bugs.
Stay ahead of the competition: Maintain a competitive edge in the market.
Save time and money: Prevent post-launch issues and costly fixes.
Earn user trust: Build trust and credibility with your user base.
Keep innovating: Foster a culture of ongoing innovation and improvement.
Get users on board: Encourage users to embrace and engage with new features.
Stay on course: Ensure new features align with your product goals and roadmap.
Best practices for testing new features
Define clear objectives and testing goals for each feature.
Recruit representative users matching your target audience demographics.
Create realistic test scenarios focusing on the feature's functionality.
Provide clear, unbiased instructions to participants during testing.
Record user sessions for deeper analysis and understanding.
Test for mobile responsiveness on various devices and screen sizes.
Implement A/B or split testing for feature version comparison.
What's in the new feature survey template?
Here are the blocks you'll see when you use this template:
How to use the new feature survey template
Log into Qatalyst — You will be taken to the dashboard.
From the dashboard, select “Start From Templates.”
Choose the template – “Measure NPS over time.”
You can use the questions in the provided blocks as they are or modify them to suit your needs.
Personalize the blocks further and rearrange their order to match your study flow.
If the existing blocks aren’t sufficient, feel free to add both UX and/or question blocks to complete your study.
Once you're done setting up the test, simply publish and share it with your respondents!
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Frequently asked questions
1. What is a new feature survey?
A new feature survey gathers user feedback about a recently launched or planned product feature, assessing usefulness, clarity, and overall satisfaction.
2. What questions should a new feature survey include?
Common questions cover ease of discovering the feature, clarity of its purpose, overall usefulness, and likelihood to continue using it.
3. When should a new feature survey be sent?
It's best sent shortly after users have had a chance to try the feature, capturing feedback while the experience is still fresh.
4. How can new feature survey results guide product decisions?
Results can reveal whether a feature is meeting its intended goal, highlighting areas for refinement or signaling whether further investment is warranted.
5. Should a new feature survey be sent to all users or a sample?
Targeting users who have actually engaged with the new feature typically yields more relevant and actionable feedback than surveying the entire user base.
