What is a Single Ease Question (SEQ) Test?
An SEQ test is conducted to determine how easy or difficult a task was as perceived by a user. It is a simple 7-point rating scale ranging from easy to difficult levels which captures user feedback instantly.
When Should I Use This Single Ease Question Test?
Once a usability or prototype test is conducted, an SEQ can be used right after to ask for feedback regarding the test.
Depending on the how complex a task is, it is also a good idea to follow it up with qualitative questions to get deeper insights and understand why they picked a certain difficulty level. This helps researchers find areas of improvement which creates the required impact on users.
Why Use a Single Ease Question test?
Instant Feedback: Since the SEQ test is taken at the end of a specific task, users can instantly and accurately respond to their experience.
One question test: This can just be taken as part of a task since it just includes one question. Users would prefer the low time and effort aspect after already completing a task.
How to Use This Single Ease Template Include?
Follow the steps below to conduct an SEQ test on Qatalyst platform:
Step 1: Log in to the Qatalyst platform to access the homepage of the dashboard.
Step 2: Select Start from Templates button to get predefined templates option.
Step 3: Select Usability Testing or Wireframe Testing on the left panel followed by the template Improve your on-boarding flow experience.
Step 4: Select Use This Template button on the dialog box to get started.
Step 4: Use the different predefined blocks on the left to create a study. It can also be customized further by adding, deleting, and rearranging blocks.
Step 5: Click on Context Screen block to add a relevant situational test information for the users. In this case, you can add an optional relevant image as well.
Step 6: Click on Linear Scale block to add your question on ease of product use along with an optional block description. Alternatively, add the predefined sample question: How easy was it to get started with [product]?
Step 7: Click on Short Question blocks to add your questions regarding user journey, difficulty about getting started and user suggestions. Add optional block descriptions for all. Alternatively, add the predefined sample question available.
Step 8: Click on Prototype Test block. Add short description and Import Prototype in the required field. Also, in the journey type on the right panel, select desired journey type, technologies and other options as required.
Once a test is set up, click on Publish and share the test with internal or external respondents through a test link or QR code.
Best practices for Single Ease Question Test
1. Capture Immediate Feedback: Send an SEQ test immediately after a task has been completed to capture fresh and accurate reactions.
2. Add Qualitative Questions: While you’ll find immediate answers to how easy or difficult users found the task, adding open-ended questions will give a better idea about what users think about it.
3. Take a good sample size: Ensure an adequate amount of participants are a part of the test to ensure results are accurate and reliable.