Privacy Policy

Inna dis Privacy Policy, di terms “Entropik” or “Entropik Technologies” or “AffectLab” or “Chromo” or “We” or “Us” or “Our” refer to all websites (including but not limited to // www.entropik .io // www.affectlab.io // www.chromo.io an all di associated sub-domains an domains) along wid products an services weh Entropik an its subsidiaries own or operate.

Dis Privacy Policy wi read wid wi Terms of Use (“Terms”) weh set out pan https://www.entropik.io/terms-of-use/. Any capitalized term weh yuh use but nuh define inna dis Privacy Policy shall have di meaning attributed to it inna di Terms.

Dis Privacy Policy explain how an wen Entropik collect information fram its end users, clients or fram Entropik Registered Users (collectively, “You”), weh may include information weh personally identify Yuh (“Personally Identifiable Information”), how wi use dem deh information deh , an di circumstances unda which we may disclose such information to others. Dis policy apply to (a) users weh visit Entropiks' websites; (b) users weh a sign up to Entropik's SaaS platform; or (c) users weh a use one a Entropik services/products (including participating in an electroencephalogram (“EEG”), facial coding, touch tracking, eye tracking or survey study).Please note seh dis Privacy Policy nuh cover di practices a Entropik's approved clients or partners who may use Entropik's services. Fi information bout third party privacy practices, please consult dem privacy policies.

Permishon

Yuh wi be considered fi read, andastan an agree to di terms dem as provided inna dis Privacy Policy. Wen yuh grant yuh assent to dis Privacy Policy, yuh provide consent to such use, collection an disclosure a Personally Identifiable Information as prescribed inna dis Privacy Policy.

Yuh have di right fi opt out a Entropik Technolgies' services at any moment. In addition, Yuh can, by sending an email to info@entropik.io, inquire weda di We deh inna possession a yuh Personally Identifiable Information, an yuh can also request Us fi delete an destroy all such information.

In di event di Entropiks services dem use pan behalf a any ada individual (such as a child/ parent etc.), or pan behalf a any entity, Yuh represent seh Yuh authorized fi accept dis Privacy Policy an share such data as required pan behalf a such person or entity.

In case a any questions, legal, discrepancies, or grievances, please contact di below-mentioned grievance officer email, who shall redress di issues widin one month fram di date a receipt a di grievance:

  • Grievance Officer: Bharat Singh Shekhawat
  • Grievance Query E-mail ID: grievance@entropik.io
  • Legal Query E-mail ID: legal@entropik.io
  • Telephone: +91-8043759863

Information we collect an how wi use it

Contact Information: Yuh might provide Us wid yuh contact information (such as email address, phone numba, an country weh yuh live), weda chruu di use a Our service, a form pan wi website, an interaction wid Our sales or customer support team, or by way a response to an Entropik study.

‍ Usage information: Wi collect usage information bout Yuh, including di webpages dem weh Yuh visit, weh Yuh click pan, an di actions dem weh Yuh do, via tools such as Google Analytics or other tools whenever Yuh interact wid wi website an/or service.

‍ Device an browser data: Wi collect information fram di device an application Yuh use fi access Our services. Device data mainly mean yuh IP address, operating system version, device type, system an performance information, an browser type.

‍ Log Data: Like most websites today, Our web servers store log files weh record data each time a device access dem servers deh. Di log files dem contain data bout di nature a each access, including originating IP addresses, internet service providers, di resources weh yuh view pan Our site (such as di HTML pages, images, etc.), operating system versions, device type, an timestamps.

‍ Referral information: If Yuh arrive at an Entropik website fram an external source (such as a link pan anodda website or inna an email), Wi record information bout di source weh refer yuh to Us. Information fram third parties an integration partners: Wi collect yuh Personally Identifiable Information or data fram third parties if Yuh gi permission to dem third parties fi share yuh information wid Us or weh Yuh mek dat deh information publicly available online.

‍ Account information: Wen Yuh register pan Our online platform, Yuh become a registered user (“Entropik Registered User”). Durin such registration, We collect yuh first an last name (together call full name), username, password, an email address.

‍ Billing information: Di company ((“Entropik ") no solicit or collect no user credit card data as a part a di market research or consumer research services. However, fi process payments related to billing, our billing partner Stripe or other similar services might require fi put iin di credit card information fi process di payment, an di data no store wid Entropik.

Information Collected during di use a Our services If yuh participate inna an EEG an/or eye tracking an/or facial coding an/or survey study weh Entropik did conduct, Yuh may be required fi provide access to di webcam an consent to yuh face video being recorded. Explicit consent haffi be provided by You fi enable di webcam fi collect video(s) a yuh face. Consent may be retracted at any time during di session by canceling di session. Face videos dem analyze by wi computers fi calculate eye-gaze tracks (a series a x,y coordinates) an facial coding algorithms fi determine emotion. Di video dem no associate wid yuh except via di information yuh put fi tek paat inna di study (such as ansa dem to survey kweschan dem). By participating inna di AffectLab EEG study, Yuh consent to Our collection a yuh raw brainwaves using AffectLab or its associated partner(s) headsets fi determine cognitive an affective parameters.

Ada services yuh link to yuh account Wi get information bout yuh wen yuh or yuh administrator integrate or link a third-party service wid wi Services. Fi egzampl, if yuh mek wan account or log iin tu di Services dem yuuz yuh Google credentials, wi get yuh niem an email address az permitted by yuh Google profile settings fi authenticate yuh. Yuh or yuh administrator mait also integrate wi Services wid ada services yuh use, such as fi allow yuh fi access, store, share an edit certain content fram a third-party thru wi Services. Di information we get wen yuh link or integrate wi Services wid a third-party service depend pan di settings, permissions an privacy policy weh dat deh third-party service deh. Yuh shuda always check di privacy settings an notices inna dem third-party services yah fi andastan weh data maita be disclosed to wi or shared wid wi Services

How long yuh information store? Wi store yuh Personally Identifiable Information fi as long as it required fi Our research an business purposes an as required by law or until wi receive a request fram Yuh fi delete di same. Wen Wi no need such Personally Identifiable Information no more, Wi ago delete it fram wi systems.

Facial videos dem permanently delete widin 30 days once Yuh provide Us a written request fi delete di video(dem) post di survey. Facial images naa go be associated wid no Personally Identifiable Information an dem a go store only fi improve di accuracy a di AffectLab or Entropik models.

EU GDPR – Rights Identification Key Even though Entropik a process data at di request a di data controller (being di Entropik Registered User), We waan mek sure seh Yuh can execute yuh rights unda di European Union General Data Protection Regulation (“EU GDPR” ). At di staat an end a one session, wi provide Yuh wid a key weh tie to yuh face video or brainwave data (even afta delete). In di event Yuh contact Us an provide Us wid dis key, Wi may provide Yuh wid di status a di face video data weh yuh collect. Entropik have also provide Entropik Registered Users wid a range a tools fi help dem manage dem rights wen dem participate inna Our sessions.

Use of Cookies Wi can use first-party cookies (small text files dat Our website(s) store/s locally pan yuh computer) pan Our websites fi one or more a di following purposes: fi help identify unique an returning visitors an/or devices; conduct A/B testing; or diagnose problems wid Our servers. Browsers no share first-party cookies across domains. Entropik no use methods such as browser cache, Flash cookies, or ETags, fi acquire or store information bout end users' web browsing activity. Yuh can set yuh browser preferences fi refuse all cookies if Yuh wish fi prevent cookies fram being use.

Disclosure of Information to Third Parties We no share yuh Personally Identifiable Information wid third parties other dan as follows.

(1) Service Providers Information, including Entropik's user information, an any Personally Identifiable Information weh deh inna it, may be shared wid certain third-party companies an individuals weh help facilitate technical an administrative aspects a Entropik's services (eg, email communications) or perform functions related to di administration a Entropik (eg, hosting services). Dem third parties yah perform tasks pan Our behalf an dem contractually obligated fi nuh disclose or use Entropik's user information fi any ada purpose an fi employ adequate security measures fi prevent unauthorized access to such data. However, Entropik shall not be responsible in the event dat Personally Identifiable Information is disclosed as a result of a breach or security lapse by any such third party.

Wi use di lead generation service weh Leadfeeder provide, weh recognize visits a companies to wi website based pan IP addresses an show wi related publicly available information, such as di company's names or addresses. Additionally, Leadfeeder place first-party cookies fi provide transparency pan how Our visitors use Our website, an di tool process domains fram provided form inputs (eg, “leadfeeder.com”) fi correlate IP addresses wid companies an fi enhance its services. Fi more information, please visit www.leadfeeder.com. Yuh can object to di processing a yuh personal data at any time. Fi any requests or concerns, please contact Our Data Protection Officer at privacy@leadfeeder.com.

(2) Law Enforcement an Legal Process Entropik also reserves di right fi disclose any client user information (including Personally Identifiable Information) fi: (i) comply wid laws or fi respond to lawful requests an legal processes, a judicial proceeding, or court order ; or (ii) fi protect di rights an property a Entropik, wi agents, clients an others including fi enforce wi agreements, policies, an terms of use; or (iii) inna wan emergency fi protect di personal safety a Entropik, its clients, or any person.

(3) Business Sale If Entropik, or substantially all a it assets, is acquired by anodda company or successor entity, Entropik's client information will be one a di assets weh di purchaser or successor get transfer or get. Yuh acknowledge seh such transfers maita happen an dat any purchaser a or successor to Entropik or its assets maita continue fi collect, use an disclose yuh information acquired prior to such transfers or acquisition as set out inna dis policy.

Security a yuh Personally Identifiable Information Di security a yuh Personally Identifiable Information is important to wi. Wi follow generally accepted industry standards fi protect di Personally Identifiable Information weh dem submit to wi, both during transmission an once we receive it. Examples a dem include limited an password-protected access, high-security public/private keys, an SSL encryption fi protect di transmission. However, memba seh no method a transmission ova di Internet, or method a electronic storage, is 100% secure. So, wi cyaan guarantee di absolute security a yuh Personally Identifiable Information.

Third-Party Disclaimer Entropik's website(s) may contain links to other websites. Please note seh wen yuh click pan one a dem link yah, yuh ago be entering anodda website ova weh Wi have no control an fi which Wi naa go bear no responsibility. Often dem website yah require yuh fi put yuh Personally Identifiable Information. Wi encourage yuh fi read di privacy policies a all dem deh websites, as dem policies may differ fram wi Privacy Policy. Yuh agree seh wi naa go be liable fi any breach a yuh privacy or Personally Identifiable Information or fi any loss incurred by Yuh use a such websites or services. Di inclusions or exclusions dem nuh suggestive a no endorsement by Entropik a di website or di contents a di website. Yuh can visit any third-party website weh link to di Entropik website at yuh own risk.

Additionally, di Entropik website may allow fi certain content weh Yuh mek, weh ada users can access. Such users, including any moderators or administrators, a nuh authorized representatives or agents a Entropik, an dem opinions or statements nuh necessarily reflect dem a Entropik, an Wi no bound thereby to any contract to dat effect. Entropik expressly disclaim any liability fi any reliance or misuse a such information weh yuh mek available.

Provisions Specific to EU Residents

Rights of EU residents unda di EU GDPR If Yuh a citizen a di European Union (“EU”), Yuh have certain rights unda di EU GDPR relating to how others handle yuh personal data. Dem rights yah a:

  1. Di right fi get informed how yuh personal data a get use.
  2. Di right fi access yuh personal data an how it get process.
  3. Di right fi rectify inaccurate or incomplete personal data.
  4. Di right fi di erasure a all or any personal data.
  5. Di right fi restrict processing, dat is, di right fi block or suppress processing a yuh personal data.
  6. Di right to data portability – dis allow individuals fi retain an reuse dem personal data fi dem own purpose.
  7. Di right fi object, inna certain circumstances, to di use a yuh personal data inna a manner different fram di purpose fi which it did provide.
  8. Right fi prevent automated decision-making or profiling based pan yuh data widout human intervention.

If Yuh waan exercise dem rights yah, contact wi at gdpr@entropi.io.

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