Product satisfaction surveys typically include questions related to your product’s experience. For example, these questions can be about product quality, satisfaction, improvement areas, and more. These surveys can include short answer questions, linear scale, and thumbs up/down questions.
Using Qatalyst’s product satisfaction survey template, you can-
1) Learn how users view the product
2) Pinpoint areas for product improvement
3) Obtain information on how to improve the overall product experience
Why Should You Use This Product Satisfaction Survey Template?
It's Easy to Use
This product survey template won't cost you a dime. All you need is to create an account, and you're good to go. It's a wallet-friendly way to gather feedback.
Customize It Your Way
You can make this survey your own. Add or remove questions as needed. You can also change the answer options and use different rating scales, making it fit your needs.
Check if Users are Happy
Knowing if your users are satisfied is a big deal for any business. This template helps you hear what your users say and find out if they have any suggestions. Use the data to figure out how to make the customer experience even better.
Improve Your Products
The questions in this survey template can help your organization spot areas for improvement and develop new ideas to make better products. It's like having a roadmap for creating products that your customers will love.
What Is In This Product Satisfaction Survey Template?
You can easily conduct a Product Satisfaction Survey using this Template on Qatalyst. This template has 10 blocks with sample survey questions for a fast and seamless survey experience.
How To Use This Product Satisfaction Survey Template?
Step 1 - Log in to your Workspace to access the Qatalyst Dashboard.
Step 2 - Click on “Start from Templates” on the dashboard screen after logging in to the platform.
Step 3 - Choose the “Run a product satisfaction survey” template on the “Satisfaction Survey” block.
Step 4 - Use this template to add your customized questions and run a product satisfaction survey.
Step 5 - You will be navigated to the Product Satisfaction Template, where you can completely customize each survey aspect, including questions, page design, layout, and welcome and thank you pages.
Once you are done creating the survey, you can request approval or publish directly if your team does not have an approval manager.
Best Practices for Performing Product Satisfaction Survey Surveys
Here are some simple tips for conducting product satisfaction surveys in plain language:
- Make the survey short and easy to grasp.
- Use rating scales for clear answers.
- Ask open-ended questions at the end for more detailed feedback.
- Avoid questions that try to influence or bias the responses.
- Design the survey to match your brand's style.
- Send the survey at the right time during the user's experience survey.
Frequently Asked Questions
What is a product satisfaction survey?
A product satisfaction survey is a way to ask existing users how happy they are with a company's products.
Who can benefit from product satisfaction surveys?
Any product-based company, from a small-sized to a big-sized enterprise, can benefit from a product satisfaction survey.