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Entropik raises $25 million - Read More
Emotion-recognition startup Entropik raises $25M - Read More
Entropik's success story continues! - Read More

What is Decode?

Decode is an Online, Scalable, and DIY Qualitative Research Platform.

Who is it for?

For Product, research and design teams to conduct user research and build better products

How does it help?

Decode helps to transcribe live or pre recorded conversation, highlight sections and facilitate seamless collaboration across teams.

What do I get from it?

Decode analyzes voice tonality, facial cues, and behavioral nuances, so you know your participant's interests and engagement levels.

What you get with Decode

Converse
Converse

Converse with your customers in real-time using Decode Live

Get real-time transcripts during live meetings with speaker identification

Identify key moments in the meeting and tag those moments with predefined notes/action items/risks

Create surveys, share videos/images and capture user’s engagement

Collate

Integrate all your conversations across platforms with built-in API connectors

View all your meetings across all platforms in a single unified dashboard

Create Collections and group conversations logically and drive aggregated insights

Collaborate

Search across everything in Decode covering Transcripts, Highlights, Tags & Insights

Collaborate across conversations by tagging your team in transcripts and highlights

Create and Manage tags to group highlights by specific themes

Comprehend

Get comprehensive conversation analytics with real user emotion and behavior data

View Emotion and Conversation Analytics across highlights, tags, and users in a single dashboard

Get aggregate analytics at Tag level to measure the efficacy of a theme across multiple conversations

Summarize your conversations by embedding references such as highlights, tags, media, notes etc. as evidence

Industry leading customers who love our platform

How you can use Decode

1

Converse

Converse with your users/customers seamlessly on Decode Live and get real-time insights on your conversations

2

Collate

Upload / Sync your conversations across various meeting platforms

3

Collaborate

Convert your conversations into searchable data and collaborate seamlessly

4

Comprehend

Analyze your conversations and drive consumable insights

Make data-backed product decisions

Converse in real-time with your customers

Converse with your customers in real-time, real-time transcripts with speaker identification, create surveys, share video/images and capture real-time emotion insights

Creates a Single Source of Truth

Single unified dashboard, Upload your conversations, Built-in API connectors for seamless integrations & create collections.

Collaborate across teams

Search across transcripts, create highlights, tag team members, Create and manage tags, create nested conversations

Analytics & Insights

Emotion and Conversation analytics, Aggregated analytics at tag level, Collection insights, Create Custom reports

Emotion AI

Single Face and Multi Face Emotion Recognition, Voice Tonality, Sentiment Analysis

Integrate across platforms

Video Conferencing, Contact Centre, VoIP, sales Enablement, CRM and FTP/SFTP Flat file integration support with popular product and design tools.

Enterprise Grade Security

SOC 2 – Type 2 Certified, ISO 27001 Certified, GDPR Compliant, Single Sign On & Social Sign on Support

Converse in real-time with your customers

Converse with your customers in real-time, real-time transcripts with speaker identification, create surveys, share video/images and capture real-time emotion insights

Creates a Single Source of Truth

Single unified dashboard, Upload your conversations, Built-in API connectors for seamless integrations & create collections.

Collaborate across teams

Search across transcripts, create highlights, tag team members, Create and manage tags, create nested conversations

Analytics & Insights

Emotion and Conversation analytics, Aggregated analytics at tag level, Collection insights, Create Custom reports

Emotion AI

Single Face and Multi Face Emotion Recognition, Voice Tonality, Sentiment Analysis

Integrate across platforms

Video Conferencing, Contact Centre, VoIP, sales Enablement, CRM and FTP/SFTP Flat file integration support with popular product and design tools.

Enterprise Grade Security

SOC 2 – Type 2 Certified, ISO 27001 Certified, GDPR Compliant, Single Sign On & Social Sign on Support

Affect UX features

See how our
Platform works

The Decode Advantage

Real Consumer Insights

Complete research processes in 1-2 weeks.

Online & Remote

Eliminate biased feedback with AI led research

Faster & Scalable

Get predictive insights with clear directions.

Drives ROI on Research Spends

Have one insights repository for all research campaigns.

“The future looks exciting as we scale our Open Innovation partnership with Entropik ”

Avnish Sabharwal profile image
“With strategic collaboration over 3 years, Entropik’s Emotion AL IP has incredible potential to redefine user experiences for digital apps and enhance marketing effectiveness for consumer-facing companies across Banking, Retail, Utilities & other industries. The future looks exciting as we scale our Open Innovation partnership with Entropik.”

“Entropik delves into the subconscious and helps explain brand messaging impacts better ”

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“It’s imperative for marketers to employ an intelligent mix of traditional research and technologically advanced solutions. Entropik delves into the subconscious and helps explain brand messaging impacts better. Their methodologies for Ad testing help us tap into consumer’s emotions and use those insights to create memorable and engaging TVCs.”

“A 35% increase in content consumption after optimising our UX and Content with Entropik ”

“Entropik Tech allows us the opportunity to include learnings from the subconscious mapping of our readers with quick testing. We have seen a 35% increase in content consumption after we started optimizing our UX and Content.”

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