Decode is an Online, Scalable, and DIY Qualitative Research Platform.
For Product, research and design teams to conduct user research and build better products
Decode helps to transcribe live or pre recorded conversation, highlight sections and facilitate seamless collaboration across teams.
Decode analyzes voice tonality, facial cues, and behavioral nuances, so you know your participant's interests and engagement levels.
Converse with your customers in real-time using Decode Live
Get real-time transcripts during live meetings with speaker identification
Identify key moments in the meeting and tag those moments with predefined notes/action items/risks
Create surveys, share videos/images and capture user’s engagement
Integrate all your conversations across platforms with built-in API connectors
View all your meetings across all platforms in a single unified dashboard
Create Collections and group conversations logically and drive aggregated insights
Search across everything in Decode covering Transcripts, Highlights, Tags & Insights
Collaborate across conversations by tagging your team in transcripts and highlights
Create and Manage tags to group highlights by specific themes
Get comprehensive conversation analytics with real user emotion and behavior data
View Emotion and Conversation Analytics across highlights, tags, and users in a single dashboard
Get aggregate analytics at Tag level to measure the efficacy of a theme across multiple conversations
Summarize your conversations by embedding references such as highlights, tags, media, notes etc. as evidence
Converse with your users/customers seamlessly on Decode Live and get real-time insights on your conversations
Upload / Sync your conversations across various meeting platforms
Convert your conversations into searchable data and collaborate seamlessly
Analyze your conversations and drive consumable insights
Converse with your customers in real-time, real-time transcripts with speaker identification, create surveys, share video/images and capture real-time emotion insights
Single unified dashboard, Upload your conversations, Built-in API connectors for seamless integrations & create collections.
Search across transcripts, create highlights, tag team members, Create and manage tags, create nested conversations
Emotion and Conversation analytics, Aggregated analytics at tag level, Collection insights, Create Custom reports
Single Face and Multi Face Emotion Recognition, Voice Tonality, Sentiment Analysis
Video Conferencing, Contact Centre, VoIP, sales Enablement, CRM and FTP/SFTP Flat file integration support with popular product and design tools.
SOC 2 – Type 2 Certified, ISO 27001 Certified, GDPR Compliant, Single Sign On & Social Sign on Support
Complete research processes in 1-2 weeks.
Eliminate biased feedback with AI led research
Get predictive insights with clear directions.
Have one insights repository for all research campaigns.
