Case Study

UK's largest food delivery and tech platform improved their restaurant partnership by 1.5x

UX Research to understand user behavior

Godi Yeshaswi
April 10, 2024
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Business challenges

  • Difficulties in enlisting restaurant partners through its mobile application
  • Substandard user experience
  • Low CSAT scores

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Author Bio

Godi Yeshaswi
Yeshaswi is a dedicated and enthusiastic individual with a strong affinity for tech and all things content. When he's not at work, he channels his passion into his love for football, especially for F.C. Barcelona and the GOAT, Lionel Messi. Instead of hitting the town for parties, he prefers to spend quality time cuddling with his Golden Retriever, Oreo.

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