System Usability Scale Template

Streamline User Experience Assessment with Our Comprehensive System Usability Scale (SUS) Template – Uncover Insights, Enhance Satisfaction!

Author

Aishwarya N K

Date

January 11, 2024

Ever wondered why some products feel intuitive and effortless while others seem overly complicated? The difference lies in their usability, and one of the best ways to measure it is through the System Usability Scale (SUS). Let’s see how you can test your digital product’s usability.

When should you use the system usability scale template?

You should use a system usability scale when:

  • You need a quick and easy way to measure overall user experience
  • You want a standardized measure for comparison
  • You need insights into user perceptions, not just behavior
  • You have limited resources or time constraints  

Why should you use this template?

  • Quick and standardized measure of perceived usability.
  • Facilitates tracking changes in usability over time for improvements.
  • Useful for benchmarking and setting a baseline before design changes.
  • To compare usability between different products or services.
  • Compare usability across different designs or versions.
  • Offers a straightforward way to gauge overall user satisfaction.

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How can you create a system usability scale template?

One of the biggest advantages of Qatalyst is that while there are ready-made templates, you can also create and save your own templates for future use. Let’s look at how you can do this:

  • Log into Qatalyst – you will be taken to the dashboard. 
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  • From the dashboard, pick “Start From Templates”.
  • Pick the “Start from scratch” option.
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  • You can now rename this template and start adding the blocks you need.
  • For a system usability scale template, we recommend adding a combination of the Linear Scale blocks and the Short Answer blocks to get the responses you need. This is just a recommendation – you can customize it any way you want!
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  • Save this template for future use by clicking on the icon right next to the ‘Collaborators’ button.

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After you’re finished setting up the test, just publish and share it with your respondents!

Best practices to follow while using the template

  • Define your goals and target audience well.
  • Clearly define the product or feature they should evaluate before taking the survey.
  • Interpret the score in context by comparing it to relevant benchmarks.
  • Track progress over time to minor changes in user experience.
  • Use the SUS as part of a comprehensive research strategy.
  • Combine the survey with qualitative data for well-rounded insights.

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Frequently Asked Questions

What is a system usability scale?

The System Usability Scale (SUS) is a widely used questionnaire designed to measure the perceived usability of a product or system. It consists of a set of standardized questions that users answer to provide a quantitative assessment of the system's user-friendliness.

Why should you conduct system usability scale survey?

Conducting a SUS survey helps assess users' subjective perceptions of a system's usability, providing valuable data for evaluating usability, comparative analysis, and design improvements.

 Who should conduct system usability scale surveys?

1

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With lots of unique blocks, you can easily build a page without coding.

2

Click on Study templates

With lots of unique blocks, you can easily build a page without coding.

3

Start from scratch

With lots of unique blocks, you can easily build a page without coding.

4

Add blocks to the content

With lots of unique blocks, you can easily build a page without coding.

5

Saving the Template

With lots of unique blocks, you can easily build a page without coding.

6

Publish the Template

With lots of unique blocks, you can easily build a page without coding.

Product designers and researchers in various industries should conduct System Usability Scale surveys to gauge and enhance the overall user experience of their products or systems.

1

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

With lots of unique blocks, you can easily build a page without coding.

2

Click on Study templates

With lots of unique blocks, you can easily build a page without coding.

3

Start from scratch

With lots of unique blocks, you can easily build a page without coding.

4

Add blocks to the content

With lots of unique blocks, you can easily build a page without coding.

5

Saving the Template

With lots of unique blocks, you can easily build a page without coding.

6

Publish the Template

With lots of unique blocks, you can easily build a page without coding.

1

Log into 

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

With lots of unique blocks, you can easily build a page without coding.

2

Click on Study templates

With lots of unique blocks, you can easily build a page without coding.

3

Start from scratch

With lots of unique blocks, you can easily build a page without coding.

4

Add blocks to the content

With lots of unique blocks, you can easily build a page without coding.

5

Saving the Template

With lots of unique blocks, you can easily build a page without coding.

6

Publish the Template

With lots of unique blocks, you can easily build a page without coding.

Author Bio

Aishwarya tries to be a meticulous writer who dots her i’s and crosses her t’s. She brings the same diligence while curating the best restaurants in Bangalore. When she is not dreaming about her next scuba dive, she can be found evangelizing the Lord of the Rings to everyone in earshot.

Aishwarya N K

Senior Product Marketing Specialist

FAQs

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