Understanding Insights AI in the Attention Economy

With Google’s Cookie Crumble and the decreasing attention span of consumers, there is a need for better ways of understanding and tracking consumer needs and preferences. Read on to understand how brands are navigating evolving market needs through Insights AI technologies.

Author

Kham Chakhap

Date

December 1, 2023

On average, how many advertisements do you think you see in one day? As high as 10000 is the staggering, overused answer for ads you are exposed to in a single day. This number is as per multiple research articles you’ll find on the internet today. With every other post on social media, including offline sources like newspapers and magazines, having ads, that should not come as a surprise. But ask yourself again- how many out of those ads do you actually see and remember? How many of these have been able to grab your attention? The “Rule of 7” says that consumers must be exposed to a brand’s message at least seven times before it sinks in.

Navigating this fast-paced space can be challenging since many ads and other content fall through the cracks of a consumer’s limited mind space. This is where the term “Attention Economy,” as coined by Nobel Laureate Herbert A. Simon, comes in. Let us explore what this means in the business world and how it is bringing about a change in how brands perceive and build consumer connections.

What is the Attention Economy?

Attention economy refers to this very phenomenon where human attention is treated as a limited resource, and brands are vying for consumer attention and focus. With countless ad exposures, humans have learned to pay attention to only things that matter to them and tune out the rest. Anything that is able to capture our limited attention span falls into the bucket of the attention economy.

In a world overflowing with content and decreasing attention span, there tends to be an overload of information. What we consume and the moments we pay attention to are what fuel the online space. The key here is to stand out in a sea of other brands, trying to get the same visibility and exposure. Viral videos, catchy headlines, and engaging content are what make consumers pause and pay attention. With privacy concerns on the rise, Google is deprecating 3rd party cookies by 2024. What this means is the traditional method of online tracking is being disrupted to make way for more privacy-compliant routes to understand target audiences. Brands now have to try harder than ever to get a piece of the “Attention Economy” pie. Here, AI technologies come into play, and their role has become more important than ever.

Role of Insights AI in the Attention Economy

Insights AI technologies understand the audience and deliver content that resonates with them. AI technologies like Facial Coding, Eye Tracking, Voice AI, Click Tracking, and Generative AI make it easier for brands to navigate this highly competitive space and understand what drives consumers and design products according to consumer expectations. Instead of traditional research methods that might not be very effective at this point, these technologies have the ability to provide insights that are deeper and more unbiased than ever. They help in creating products that are personalized to the intended audience and are more likely to capture user attention.

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Let us look at some of the technologies that are leading the way in conquering the Attention Economy:

Facial Coding: Emotions Analyzed in Real-Time

Research indicates that 95% of purchase decisions are taken by the subconscious mind and driven by emotions. Facial coding is changing the game of decoding consumer emotions by analyzing their micro-expressions to understand if users are emotionally engaged while exposed to their product. This gives brands insights, allowing them to hyper-target and create content that resonates.

Eye Tracking: Mapping Visual Engagement

Did you know that consumers spend an average of 5.94 seconds looking at a website’s main image? Data like these enable brands to optimize content placement, ensuring the visibility of critical elements. In the Attention Economy, a few seconds of attention can mean the difference between gaining and losing a prospective customer. Eye Tracking traces the eye-gaze movement of consumers, looking at different forms of content available and understanding gaze patterns and behavior.

Voice AI: Quantify Emotions in Human Voice

This is a very convenient technology where you can convert speech to text to get instant transcriptions of conversations. It helps brands understand consumers better based on their tone, pitch, and confidence levels. All kinds of audio or video recordings can be used to identify, measure, and quantify human emotions. The behavior shift towards smart speaker devices also emphasizes the accessibility of voice data and the need for brands to optimize content based on voice analysis conveniently.

Click Tracking: Understand Behavior Beyond Clicks

Click Tracking, a staple in digital marketing, takes on new importance in the Attention Economy. Studies show that personalized calls-to-action perform 202% better than generic ones. With Click Tracking going beyond impressions and clicks, it analyses attention and engagement levels and tracks content personalization to enhance user experience.

Generative AI: Data-Driven Content for Continuous Improvement

Generative AI, driven by algorithms, offers a data-driven approach to content creation. Chat-GPT, Dall-E, etc., are Gen-AI tools that can provide AI-generated information and images based on prompts entered. It can comb through millions of web pages in a matter of seconds to provide personalized content, keeping audiences engaged and brands at the forefront of the Attention Economy. Gen-AI, when integrated with market research tools, can also provide an in-depth analysis of past research data to provide insights that might have been previously missed through traditional research methods.

Adapting to the Data-Driven Reality of Attention Economy

With advanced technologies like those mentioned earlier taking the lead, several organizations pave the way for brands to ensure success in their respective businesses by marking their presence felt in the competitive space of the Attention Economy. Here, adaptability is key, and technologies like these not only help brands understand market dynamics but also adapt strategies according to market conditions and evolving consumer needs.

The real impact comes from the synergies of integrated research backed by Gen AI capabilities. Analyzing data and providing real-time insights into consumer behavior and preferences are priorities in optimizing how consumers interact with your product and making it more accessible. Research indicates on average, personalized content can lead to a 20% increase in sales. It significantly improves decision-making, increasing the chances of consumer conversion. 

Conclusion

According to Bloomberg Intelligence research, we can see digital ads drawing $192 billion (€175.6 billion) annually by 2032 with the help of AI. Parallelly, there is a rising focus on sustainable practices and ethical concerns. Prioritizing attention means fewer mass ads and companies spending less monetary resources and time on creating content that does not reach the intended audience. 

Insights AI tools are a game changer when used in the right places. Decode’s Instagaze feature for Instagram is an excellent example of testing your ads in the right way to find user attention and engagement metrics to boost your presence in the Attention Economy. Insights AI goes hand in hand with this landscape, where the cost of losing user attention can lead to incalculable losses. The key to surviving and thriving in this landscape is to marry AI technologies with your products and focus them in the right direction.

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Want to conduct lean and unbiased research? Try out Entropik's tech behavioral research platform today!
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With lots of unique blocks, you can easily build a page without coding.

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Author Bio

As an intrepid explorer of both physical and intellectual realms, Kham seeks to unravel the intricacies of the human experience and merge them with the transformative power of AI. On odd days, she can be found wandering around trying to find that elusive scenic and quiet café where she can sip on matchas and get lost in the written word.

Kham Chakhap

Product Marketing Specialist

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