Mobile App Testing

Evaluate the usability and functionality of mobile applications.

Author

Godi Yeshaswi

Date

November 22, 2023

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Testing mobile apps means checking if they work well, are easy to use, and stay the same on different devices. Product Managers who do this want to make sure the app does what it's supposed to and is fun for users, no matter what kind of OS or internet they have. 

Successful companies use tools that enable them to test their apps automatically, faster, and better. This is important because it ensures the apps are good and work smoothly, making users happy when using them on their phones or tablets.

Read on to understand mobile application testing, its significance, and effective deployment strategies. 

What is Live Mobile App Testing?

Testing a mobile app is making sure that it's a smooth experience for prospective users before it's available for everyone to use. You check different things in the app to make sure it works just right:

  • User Interface (UI): This is to ensure that the app is easy to use and feels good when you tap or swipe on it.
  • Functionality: This is to check that all the features in the app do what they're supposed to.
  • Responsiveness: Tests how the app works in different situations to ensure it's always smooth.
  • Device compatibility: Tests if the app works on different types of phones and operating systems.
  • Connectivity: This is to examine how the app behaves on different types of internet connections.
  • Data handling: This is to check how the app saves, gets back, and manages information.
  • Security: This is to ensure that the app has protection to keep user information safe.
  • User experience: This is to assess how easy it is for prospective users to use the app and if they're happy with it.

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Why Should You Focus on Live App Testing?

Mobile applications have become a crucial link between businesses and their customers. As companies aim to create more engaging, user-friendly, and secure mobile experiences, the importance of thorough mobile application testing has grown.

Several reasons drive businesses to focus on mobile application testing:

  • Expanding User Base: As smartphones become more widespread, more people use mobile apps. Ensuring a smooth user experience is vital for keeping this large user base.
  • High Customer Expectations: Modern customers expect apps to be easy to use, responsive, and intuitive. Rigorous mobile application testing helps meet these expectations by ensuring the app functions optimally, is speedy and has a good design.
  • Business Reputation: A glitchy or poorly working app can damage a company's reputation and result in lost business. Regular app testing helps reduce this risk by finding and fixing issues before users encounter them.
  • Security Concerns: As apps handle more sensitive data, security becomes a top concern. Mobile application testing identifies and addresses potential security vulnerabilities to protect user data.
  • Competition: The app market is highly competitive, leaving no room for errors. Businesses must ensure their app works seamlessly across various devices and operating systems, a task facilitated by mobile apps testing.
  • Cost-Effective: Finding and fixing issues during development is cheaper and faster than correcting them after the app has been launched. Mobile application testing proves to be a cost-effective strategy for ensuring a reliable and successful app.

Importance of Live Mobile App Testing

According to Statista, about 5.1 billion use the internet, and most of them (93%) use their phones to do it. More than half of the time, people visit websites and apps on their phones or tablets, not so much on computers. 

When you make an app, it's important to test it really well, both when you’re creating it and after it's out there. You’d want your app to be one of the 30 favourites on people's home screens and maybe even one of the 10 they use daily!

Here's why testing is important for having a great app:

  • High-Performance Apps: Testing ensures only the best apps get out there for people to use.
  • Consistent Performance: It checks that the app works well, no matter how good or bad the internet is.
  • Stability and Reliability: Testing makes sure your app is stable and reliable so it doesn't crash on people.
  • Fewer Bugs, More Users: Apps that aren't tested properly can have lots of problems, making people delete them. Testing helps keep users happy and using your app.
  • On-Time and Ready to Go: Testing makes sure your app is ready for people to use when you say it will be, keeping your customers happy.
  • Great Design for Users: Testing ensures your app looks and feels awesome for the people who are going to use it.

Types of Live Mobile App Testing

Mobile applications go through thorough testing to make sure they work well for users. This testing is essential because it's not possible to ensure a perfect user experience with just one type of test. Instead, a variety of tests are done to carefully examine every part of the app and make sure it's of high quality.

Here are the main types of testing for mobile applications:

  • Functional Testing: This is the basic test to make sure the app does what it's supposed to. It checks all the features, from how you interact with the app to how it deals with data.
  • Usability Testing: This test focuses on how easy and enjoyable it is for users to use the app. A great user experience is crucial for the success of any app, so this test is very important.
  • Performance Testing: This checks how fast and reliable the app is under different conditions. It ensures the app works well even when many people are using it or when the internet connection is not perfect.
  • Security Testing: This test looks for any weaknesses in the app that could lead to data leaks or unauthorized access, especially with the rise in cyber threats.
  • Interface Testing: Examines the look and feel of the app, making sure it's easy to use and visually appealing.
  • Compatibility Testing: Checks if the app works well on different devices, operating systems, screen sizes, and browsers.
  • Localization Testing: If the app is meant for people around the world, this test makes sure it works well in different languages and cultures.
  • Regression Testing: Done after making changes to the app to ensure that existing features still work well. This helps maintain the app's quality as it gets updated.

All these tests together help ensure that mobile apps are not only functional but also provide a great experience for users, making them reliable, secure, and enjoyable to use. Businesses focus on this testing because it's important to keep users happy and maintain a good reputation in a competitive market.

Tips on Live Mobile App Testing

Making sure a mobile app works perfectly involves having a good plan. Here are some simple tips to make sure testing a mobile app goes well:

  • Know Your Users: Understand who will use the app and what devices they use. Test the app on these devices to make sure everyone has a good experience.
  • Choose the Right Tests: Different apps (Hybrid, Native, or Web) need different kinds of tests (Refer to Types of Live Mobile App Testing). Make sure to test everything the app needs, like how it works, how fast it is, and how easy it is to use.
  • Use Automation Wisely: Some tests can be done automatically by Artificial intelligence, which saves time. But it's also important to have real people test the app because they can notice things computers might miss.
  • Prioritize Important Tests: Focus on the most important tests based on how people will use the app. This helps make sure the important parts work well.
  • Implement Quick Fixes: Fix problems as soon as they are found. This helps make the app better quickly.
  • Check How it Handles Lots of Users: Make sure the app can handle lots of people using it at the same time and that it responds quickly.
  • Keep it Safe: Because apps often deal with personal information, it's important to check if the app is safe from hackers. This helps keep user information private.
  • Ask Real Users for Feedback: Before releasing the app to everyone, let a small group of people use it and share their thoughts. This helps find out what real users think.
  • Continuous Updation: Apps need to keep up with changes in phones and technology. Make sure the app works well with the latest updates.

Remember, having a good plan and testing things in different ways helps make sure the app is the best it can be before everyone gets to use it.

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How Do You Conduct Live Mobile App Testing?

Qatalyst’s Live Mobile App Testing feature can be used for in-depth mobile application analysis. Users can add the Mobile App Block in a study with vital data like Title, Description, and Play Store URL. This enhancement includes the classic Qatalyst features like autosave, toggles for session recording (default), Eye Tracking (ET), and Facial Coding (FC).

Step 1 - Log in to your Qatalyst Workspace to access the Dashboard

Step 2 - Click on Create New Study

Step 3 - Add a new Block by clicking on the “Plus Icon.”

Step 4 - Under the Task-based Research block, select “Mobile App Testing.”

Step 5 - Enter your app’s Play Store URL, select the technology that you want to use, and assign a task for your tester to complete it. 

Bottom Line

In the fast-paced world of mobile apps, ensuring they work well and are easy to use is super important. Mobile app testing is the key to creating apps that really hit the mark—ones that are effective, efficient, and enjoyable for users. It helps find any possible issues, makes the apps work better, and can really shape how people feel about using them. 

There are different tools, like Qatalyst, that developers use to make sure their apps are top-notch. As technology keeps changing, testing methods will also get better, moving towards more thorough and automated solutions. So, it's like a cycle: test, make things better, and test again. Tools like Qatalyst help developers and product managers ensure that people have the best experience when using their mobile apps.

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Frequently Asked Questions

Why mobile app testing?

Testing mobile applications is essential to confirm that the app meets both the technical and business requirements as expected. To ensure successful testing, teams must test apps on various screen resolutions, different versions of operating systems, and diverse network bandwidths.

How is mobile app testing different from web app testing?

Mobile app testing is all about checking if the apps made for phones and tablets work well on different types of devices with various operating systems.

On the other side, when we talk about testing for web apps, it means making sure the apps you use on the internet browser of your computer or phone work smoothly. This involves checking if they get along with different browsers, respond quickly, and are easy to use no matter what device or computer system you have.

How can live mobile app testing impact app quality?

Live testing helps identify bugs, glitches, usability issues, and performance bottlenecks early, allowing for timely fixes and enhancements that result in a more stable and user-friendly app.

What challenges are associated with live mobile app testing?

Challenges include device fragmentation, diverse network conditions, app version control, ensuring data privacy, maintaining test environments, and replicating real-world scenarios accurately.

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Author Bio

Yeshaswi is a dedicated and enthusiastic individual with a strong affinity for tech and all things content. When he's not at work, he channels his passion into his love for football, especially for F.C. Barcelona and the GOAT, Lionel Messi. Instead of hitting the town for parties, he prefers to spend quality time cuddling with his Golden Retriever, Oreo.

Godi Yeshaswi

Product Marketing Specialist

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